Accountability means putting community interest over self-interest and being responsive to the needs and interests of the community.

We expect public officials and community leaders, who hold their positions in trust for the people and as their representatives, to be accountable to all of the people, regardless of race, class, gender, political affiliation, geographic location or status.

When people have conflicting needs and interests it creates dilemmas about how best to be accountable.  Transparency, respectfulness, active listening and sound reasoning are key tools and skills for accountability and build trust and respect even when all parties cannot agree.
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